How Can I Track My Order?

Once your order is confirmed, you will receive an email with your order number. To track your order!

What Is the Return Policy?

You can return items within 60 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method.

I Have an Issue With My Order. How Can I Contact You?

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly!

Can I Change or Cancel My Order?

Changes or cancellations are possible within 24 hours of placing your order. Please contact our support team as soon as possible.

How Do I Start a Return?

Simply email us at info@velvetpetal-melbourne.com with your order number and reason for return. Our support team will provide easy step-by-step instructions.

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

ISABOLL | CASHMERE HIGH-NECK SWEATER

Name: ISABOLL | CASHMERE HIGH-NECK SWEATER
Brand: Aureva Sydney
Price: 87.65 NZD
Availability: InStock

$292.50 $87.65 Save 70%

Tax included.

Colour

Beige

Grey

Khaki

Size

UK 8 (S)

UK 10 (M)

UK 12/14 (L)

UK 16 (XL)

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END OF SEASON SALE UPDATE: Our bestseller is selling fast, with limited stock left in selected sizes. If your size is still available, you can still add it to your cart today. Warm regards, Velvet Petal Melbourne.

A luxurious staple that transcends trends

Stay warm and stylish with the Isaboll Cashmere High-Neck Sweater. Made from the softest cashmere, this cozy sweater offers a luxurious feel while providing ultimate comfort. Its high-neck design adds a touch of sophistication, making it perfect for layering or wearing solo on crisp days. Available in versatile colors, it pairs effortlessly with your favorite jeans or skirts for an elevated everyday look.

Why You’ll Love This Sweater

Luxurious Cashmere: Soft, breathable, and perfect for all-day wear.
High-Neck Comfort: Offers extra warmth and a polished look.
Versatile Style: Ideal for casual or semi-casual outfits, with multiple colors to suit your taste.

Prices return to normal after midnight – act now.

If your order doesn’t meet your expectations, no worries — we’ve got you covered.

You can return it within60 daysof receiving your package.

Simply contact our customer care team atinfo@velvetpetal-melbourne.comand let us know why you’d like to return your item — this helps us process your request quickly and smoothly.

AtVelvet Petal Melbourne, customer satisfaction comes first. That’s why we keep you updated on your order at every step and always offerfree shippingacross Australia.

We ship all orders securely throughAustralian Post, ensuring reliable delivery and professional handling from our warehouse to your doorstep.

ALWAYS HERE TO HELP

Not sure about sizing, colour, or delivery time? Feel free to reach out — we're happy to help you decide.

Contact us:info@velvetpetal-melbourne.comWe reply within24 hours, guaranteed.